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"The financial process puts a different perspective on matchmaking. When someone pays $1,000, we know they're committed." -Matchmaker Jane Carstens. Photo by Dan Toulgoet.


$1,000 makes you a match

By Sandra Thomas-Staff writer

"Our company represents an intelligent, attractive, well-educated warm and compassionate woman in her 70s who is currently searching for a partner with whom to share her life."

So begins a typical ad placed by matchmaker Jane Carstens, West Coast manager of Hearts Introduction Services.

Although she usually casts her net across the country through the national press, Carstens is looking locally for this client, who wants to meet a "vital, energetic 70-plus gentleman who is intelligent, enjoys a lively conversation, and shares her interest in politics and travel."

"This woman is in her 70s, lives in the West End and doesn't drive. She'd like to find someone close by, so I decided we'd try an ad in the Courier and see what happens."

"She is a regular swimmer," the ad continues, "enjoys walking the seawall and gardening on her deck. She loves to entertain and frequently hosts dinner parties in her home."

Carstens said the ad is one of Hearts' "private executive searches," which cost clients between $3,000 and $15,000, depending on how long it takes to make the match.

The majority of clients, however, forgo the more expensive executive search and pay a one-time fee of $1,000 to become a Hearts member.

The fee isn't due until clients agree to be set up with a match for the first time. After that, they pay $15 a month to keep their files active.

"The financial process puts a different perspective on matchmaking," she said. "When someone pays $1,000, we know they're committed."

Carstens, who moved here from Toronto two years ago, said prior to the move, she was travelling here at least once a month to meet with clients.

As the demand here grew, Carstens said, it became obvious the company needed a West Coast office, so two years ago, she relocated and opened a branch on Hornby Street. She now sees two or three clients a day.

Since she's been here, she's noticed some differences between West Coast clients and those in Toronto.

Torontonians, for example, tend to get married-Hearts matches have resulted in several hundred marriages in 18 years-but so far, there's only been one Hearts marriage and one engagement on the West Coast, although many clients are still seeing each other.

Carstens has files on about 400 B.C. residents, most of whom live in the city, North Vancouver and West Vancouver-about 80 live on the Island. The majority of Hearts clients are between 40 and 60 years old, and about 65 per cent are women.

"But that's changing dramatically," she said.

"As word gets out, more men are joining."

She begins by meeting clients in their home for a free one-hour chat, which she uses to gather information on their likes and dislikes.

Carstens admits while she uses the info as a base, she often relies on intuition when matching couples.

"This is not just about hiking, biking and skiing."

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